When will my Floraley order arrive?

Orders are carefully packed and dispatched within 2–4 business days. Tracking details arrive by email once shipped.

Can I return lingerie?

For hygiene, unworn lingerie with original tags may be returned within 14 days. Please check your item’s eligibility first.

Can I change my order?

Please email us quickly with your order number. We’ll try to help before your parcel is prepared.

How should I care for pieces?

Gently hand-wash in cool water, use mild detergent, and air-dry flat. Avoid bleach, heat, and rough washing.

How can I contact Floraley?

Send us a message through our contact page, and our team will reply with care within two business days.